IONA Artix Data Services Support
This site is designed to provide support for technical issues associated with using Artix Data Services, to ensure that we either resolve or provide a workaround for any issues critical in the most expedient way possible, and to encourage discussion and exchange of information and know-how between development users in different firms.
New To Artix Data Services?
Already Using Artix Data Services?
The user guide shows you to how to use Artix Data Services as a message standards and metadata management development tool.
The Artix Data Services API reference documentation shows you how to work with and integrate the deployed Artix Data Services objects, and Artix Data Services Apache ANT Tasks reference documentation details how to integrate Artix Data Services deployments into an automated project build.
The Artix Data Services Reference Implementations are a collection of working examples of deployed components designed to illustrate the power of Artix Data Services.
Artix Data Services Community
This community provides an open, collaborative environment for those interested in Artix Data Services to discuss with Artix Data Services users, IONA engineers, product managers, documentation writers and support personnel. This will provide an easier, less formal way to raise issues, discuss concerns, post use cases, discuss future product plans, or just generally learn from one another.
Other Technical Support Resources
If you are a developer using Artix Data Services and you have a specific question or issue then please log it in jira.
Read the release notes and review those for all previous versions of Artix Data Services. Note that this is a subset of the full set of release notes available from Jira since we operate client specific security schemes allowing us to restrict viewing of sensitive issues. If you are a licensed Artix Data Services user then you will have a Jira login that will provide access to these public issues and all firm specific private issues as well.
Anything else? Then please email us
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Support: Phone |
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| AMER: +1 800 672 4948 or +1 781 902 8000 EMEA: +353 1 637 2000 |
artix-ds-support@iona.com |
