Telecommunication Solutions

Improve Business Agility and Lower Total Cost of Ownership

For more than 80% of the world's telecom service and equipment providers, IONA's technology provides vital network management infrastructure. Our technology is chosen for its reliability, performance, and adherence to industry-standards.

Challenged with increased competition and rapidly changing market demands, the telecommunications industry is under tremendous pressure to reduce operational expenses, develop new services, and build stronger and tighter customer relationships. Often, meeting these challenges directly correlates with the ability to react quickly to change. The inherently complex nature of carriers' IT environments, combined with an architectural approach that has traditionally focused on point solutions as opposed to integration, have created IT infrastructures that do not possess the flexibility required to easily respond to rapidly changing business requirements.

IONA has been providing the telecom industry with integration solutions since the early 1990s. For more than 80% of the world's telecom service and equipment providers, IONA's technology provides vital network management infrastructure. Our technology is chosen for its reliability, performance, and adherence to industry-standards.

IONA collaborates with major telecom service providers and telecom OEM/software vendors to deliver standards-based SOA solutions for:

  • OSS/BSS
    Operational Support Systems/Business Support Systems (OSS/BSS) Integration delivers value by creating integrated, customized, scalable, multivendor solutions for specific operational and business challenges.
  • CRM
    Traditional Customer Relationship Management (CRM) application vendors are unbundling their suites to provide prepackaged SOA-compliant components. With SOA, customer service applications can be assembled and interconnected around a business process, providing agility for future change management. IONA supports the incremental adoption of SOA for easy service reuse, enabling organizations to improve productivity, business efficiency, and agility. IONA products extend and leverage existing investments, while providing the flexibility to adopt newer technologies such as VoIP and analytics.
  • SDP
    Service Delivery Platforms (SDPs) are created to simplify how mobile operators deliver rich and personalized content to handsets as subscribe-able services. This includes the seamless incorporation of third party content and applications into offerings for customers. As the number of third parties increase, IONA solutions enable the SDP to effectively and efficiently integrate and manage these content and application providers. See the SDP Datasheet for more information.
  • IP Multimedia Subsystem (IMS)
    IONA is actively involved in standards projects like the 3rd Generation Partnership Project (3GPP) and the Parlay Group to standardize Next Generation Network (NGN) architectures - including IMS - and make it easier to quickly add new services that operate across converged networks.
  • Interface Simulation
    Catch errors in integrated telecommunications applications earlier by safely testing individual services before deployment. The Interface Simulation and Testing Framework (ISTF) simulates the interfaces of services for simplified testing to dramatically reduced the time, effort and costs of application development.

IONA's Artix™ line of products has enabled telecom service providers to demonstrably lower total cost of IT ownership, improve overall business agility through efficient call centers and create better, flexible and more customer centric service oriented architectures. Standards-based and distributed in nature, Artix ESB dramatically reduces operating costs for organizations with complex and heterogeneous IT environments by deploying, managing and securing a SOA without requiring a centralized hub.